Disclaimer
Last updated: January 12, 2026
1. General Information
The information provided on this website is for general informational purposes only. All information on the site is provided in good faith; however, we make no representation or warranty of any kind, express or implied, regarding the accuracy, adequacy, validity, reliability, availability, or completeness of any information on the site.
2. Service Availability and Pricing
2.1 Estimates: All quotes and price estimates provided by phone, email, or through our website are approximate estimates only. Final pricing is determined on-site based on the actual volume, weight, and type of items to be removed.
2.2 Service Area: While we primarily serve the Austin, TX metropolitan area, service availability may vary by location. Additional travel fees may apply for locations outside our standard service area.
2.3 Price Changes: Prices and service offerings are subject to change without notice. The prices in effect at the time of service completion will apply.
3. No Professional Advice
Any information or suggestions provided by our team regarding disposal methods, recycling, or item valuation are for informational purposes only and should not be considered professional advice. We recommend consulting with appropriate professionals (appraisers, environmental specialists, etc.) for specific concerns.
4. External Links
Our website may contain links to external websites that are not provided or maintained by us. We do not guarantee the accuracy, relevance, timeliness, or completeness of any information on these external websites. We are not responsible for the content, privacy policies, or practices of any third-party sites.
5. Limitation of Liability
5.1 Service Limitations: Under no circumstance shall Austin Junk Removal or its owners, employees, or contractors be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to:
- Loss of profits or revenue
- Loss of data or information
- Business interruption
- Property damage beyond our direct negligence
- Personal injury (except as covered by our liability insurance)
5.2 Maximum Liability: Our total aggregate liability for any claim arising from our services shall not exceed the amount paid by you for the specific service in question.
6. Insurance Coverage
We carry general liability insurance as required by Texas law. Our insurance covers property damage and bodily injury caused by our direct negligence during service. Coverage limitations apply, and certain items or situations may not be covered. For specific coverage questions, please contact us directly.
7. Property Damage and Pre-Existing Conditions
We take reasonable care to avoid damage to your property during junk removal. However, we are not liable for:
- Pre-existing damage to walls, floors, doorways, or other structures
- Minor scuffs, marks, or wear that occur during normal removal operations
- Damage to lawns or landscaping from vehicle access (we will attempt to minimize impact)
- Damage resulting from inherent structural weaknesses not visible during inspection
8. Items Removed
Once items are removed from your property and loaded onto our truck, they become our property. We are not responsible for:
- Items removed at your request, even if you later change your mind
- Items containing hidden valuables (cash, jewelry, documents, etc.)
- Items you claim were removed by mistake after the service is completed
Please thoroughly inspect items before authorizing removal and ensure all personal belongings are removed from furniture and containers.
9. Environmental and Disposal Practices
While we make reasonable efforts to donate, recycle, and dispose of items responsibly, we cannot guarantee that all items will be recycled or donated. Disposal methods depend on item condition, market demand, and availability of recycling/donation facilities. We comply with all applicable Texas waste disposal regulations.
10. Force Majeure
We are not liable for any failure or delay in performing our services due to circumstances beyond our reasonable control, including but not limited to: severe weather, natural disasters, government restrictions, labor strikes, equipment failures, or other acts of God.
11. Customer Representations
By using our services, you represent and warrant that:
- You own or have authorization to remove all items requested
- No items contain hazardous materials or prohibited substances
- All information provided to us is accurate and complete
- You will not hold us liable for any false or misleading information you provide
12. Testimonials and Reviews
Testimonials and reviews displayed on our website or marketing materials represent individual customer experiences. Results may vary. Reviews may be edited for length or clarity but are not altered to change their meaning.
13. Comparison Claims
Any pricing comparisons or savings claims (such as "30% less than franchises") are based on our internal analysis and may vary depending on specific circumstances, locations, and competitors. Actual savings will depend on the volume and type of items being removed.
14. Website Accuracy
While we strive to ensure that information on our website is accurate and up-to-date, errors may occur. We reserve the right to correct any errors, inaccuracies, or omissions at any time without prior notice.
15. Consent to Contact
By providing your phone number, you consent to receive calls and text messages from Austin Junk Removal regarding your service request, appointment reminders, and promotional offers. Standard message and data rates may apply. You may opt-out at any time by texting STOP or calling us.
16. Changes to This Disclaimer
We reserve the right to update or modify this Disclaimer at any time without prior notice. Changes will be effective immediately upon posting to our website. Your continued use of our services after changes are posted constitutes your acceptance of the updated Disclaimer.
17. Contact Information
If you have questions about this Disclaimer or require clarification on any point, please contact us:
Austin Junk Removal
600 Congress Ave, Suite 1400, Austin, TX 78701
Phone: (737) 787-2913
Email: Junkremove@proton.me
Insured
Note: This Disclaimer should be read in conjunction with ourTerms of ServiceandPrivacy Policy. In case of any conflict, the Terms of Service shall prevail.